Platform/Survey Lab/Market Research
Market research and unmet needs
Market Research

Find the need worth building for.

Market Research turns survey responses into Ulwick opportunity scores, an importance–satisfaction landscape, WTP estimates, current solution analysis, and survey-derived TAM/SAM/SOM — so you build what the market is actually missing.

ODI opportunity scoreImportance × satisfactionWTP histogramCurrent solutionsUnmet need by segmentTAM / SAM / SOM
ODI
Opportunity scoring
4
Analysis sections
WTP
Pricing signal
TAM
Market sizing

Demand needs evidence

01Survey responses do not automatically reveal a market direction.
02Request counts alone can misrepresent the strongest opportunities.
03Pricing decisions are being made without measuring willingness to pay.
04The size of the addressable market remains uncertain.

Skari connects unmet needs, willingness to pay, and market size in one decision-ready view.

FROM SETUP TO FIELDWORK

List the outcomes once. See the exact rating grid respondents get.

No separate preview step — each row you add becomes its own tappable rating on the right.

createsurvey · market-research
Matrix / gridQ5

How important is each of the following to you?

Rows

1Reduce errors and risk×
2Improve output quality×
3Get better data and insights×
4Save time on routine tasks×
+ Add row

Scale

1Not important
2Somewhat
3Important
Apply to survey
Live preview
Question 5 of 9

How important is each of the following to you? *

Reduce errors and risk

Very important

Improve output quality
Get better data and insights
Save time on routine tasks
‹ Previous
* Required
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Left: the outcome list every market-research study starts from. Right: exactly what respondents see — tap a row to rate it, one at a time.

01 · OPPORTUNITY SCORES

OPPORTUNITY PRIORITIES

Opportunity scores and demand signals

Respondents rate each outcome on importance and current satisfaction. Skari computes the Ulwick Opportunity Score (importance + unmet gap), ranks every outcome from most- to least-underserved, and surfaces four KPIs: the top opportunity score, Demand Index (severity × adoption intent), Adoption Intent %, and average stated WTP.

Top Opportunity
15.3
Reduce errors and risk
Demand Index
57.8
severity × intent
Adoption Intent
76.7%
likely to adopt
Avg WTP
$157
per month
Opportunity Scores

Importance + unmet gap (Ulwick ODI) · >15 = underserved.

Reduce errors and risk
15.3
Improve output quality
12.8
Get better data and insights
10.8
Scale without adding headco…
9.8
Save time on routine tasks
9.4
Reduce operating costs
4.3

02 · OPPORTUNITY LANDSCAPE

OPPORTUNITY LANDSCAPE

Importance and satisfaction map

Each need is plotted with importance on the x-axis and current satisfaction on the y-axis. The bottom-right red quadrant (high importance, low satisfaction) reveals the most promising product wedges. The top-right green quadrant shows already well-served areas to avoid over-investing in.

Opportunity Landscape

Importance vs satisfaction — bottom-right = underserved.

Importance →Satisfaction →03610

Red zone = high importance, low satisfaction — your product wedge.

03 · SOLUTIONS · WTP · UNMET NEEDS

CURRENT BEHAVIOR AND WTP

Solutions, willingness to pay, and unmet needs

Three panels summarize current solutions, willingness to pay, and unmet need by segment. They show how respondents solve the problem today, where acceptable prices cluster, and which customer groups have the strongest unmet need.

Current Solutions · WTP · Unmet Need
Current Solutions
In-house / custo…
20%
Third-party softw…
6.7%
Manual process / …
40%
We do not have a…
33.3%

33.3% report no current solution — white space.

Willingness to Pay
Nothing
Under $50
$50–$199
$200–$499
$500–$999
$1,000+
Median: $75   Avg: $157
Unmet Need by Segment
Other (7)
High
Manager (14)
High
Individual cont…
High
C-Suite / Exec…
High

"Other" = strongest unmet need.

04 · MARKET SIZING

SURVEY-BASED MARKET SIZING

TAM, SAM, and SOM estimates

Enter total market size and a price point — Skari uses the survey-measured problem prevalence and adoption intent to compute TAM (full revenue potential), SAM (addressable by those who have the problem), and SOM (realistic capture based on adoption intent). Price defaults to the average stated WTP so the first estimate is automatic.

Market Sizing (TAM / SAM / SOM)

Set market size and monthly price to compute annual revenue estimates.

Market size (orgs/people)
e.g. 50000
Price / month ($)
157

TAM = market size × price × 12 (annual revenue)

SAM = TAM × 86.7% who have the problem

SOM = SAM × 76.7% who intend to adopt

TAM
—
SAM
—
SOM
—

Enter market size to compute TAM/SAM/SOM. Price defaults to average stated WTP.

IN THE REPORT

From unmet need to market size

Identify the strongest opportunities, understand willingness to pay, and estimate the market behind them.

Ulwick ODI opportunity scores

Importance plus unmet gap, ranked most- to least-underserved.

Demand Index

Problem severity × adoption intent with a go / review signal.

Adoption Intent %

Share likely to adopt, broken out by segment.

Importance × satisfaction landscape

IPA quadrant scatter — bottom-right red zone is the wedge.

Current solution breakdown

In-house, third-party, manual, or nothing — nothing is white space.

WTP histogram

Where willingness to pay clusters, with median and average.

Unmet need by segment

Rank groups by unmet need to identify the first target segment.

TAM / SAM / SOM sizing

Survey-derived market size from prevalence, intent, and WTP.

Average & median WTP

Price anchors that auto-default the sizing model.

Export tables & charts

Every landscape and table exports to PNG, SVG, or file.

Make product decisions with market evidence

ODI opportunity scores, IPA landscape, WTP, current solutions, and TAM/SAM/SOM — all from one survey.

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